Privacy Policy

StandScout Inc. ("StandScout," "we," "us," or "our") operates the StandScout mobile application and website (collectively, the "Platform"). This Privacy Policy explains how we collect, use, disclose, and protect information about you when you use our Platform to discover local roadside stands, farm stands, cottage food producers, and artisan makers (collectively, "Producers").

By using StandScout, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Platform.

I. Information We Collect

A. Personal Information

"Personal Information" is information that identifies you as an individual. We collect Personal Information when you:

• Create an Account: Name, email address, phone number, location (city, state)
• Join Our Waitlist: Name, email address, location (city, state), user type (consumer/producer)
• Set Up a Producer Profile: Business name, business type, address, hours of operation, contact information, product offerings, images
• Use Interactive Features: Reviews, ratings, favorites, comments, photos uploaded to our Platform
• Contact Us: Name, email address, and any information you choose to provide in your messages
• Make Transactions: Payment information (processed securely through our third-party payment processor)

B. Non-Personal Information

"Non-Personal Information" is information that does not directly identify you. We collect:

• Usage Data: Search queries, browsing behavior, producers visited, time spent on Platform, features used
• Device Information: Device type, operating system, unique device identifiers, mobile network information
• Location Data: Approximate location based on IP address; precise GPS location (only with your permission) to show nearby producers
• Cookies and Tracking: We use cookies, web beacons, and similar technologies to enhance your experience, remember preferences, and analyze Platform usage
• Interaction Recording: We may record user interactions such as clicks, scrolls, and page navigation to improve our Platform. Form input fields are masked to protect sensitive information

C. Information from Third Parties and Public Sources

We may receive or collect information from:

• Social Media: If you link your account to social media platforms, we may receive public profile information
• Producers: Business information shared by stand owners when creating or updating their listings
• Analytics Services: Aggregated usage statistics from third-party analytics providers
• Publicly Available Business Information: We collect business information from publicly available sources — including public websites, social media profiles, online directories, and government records — to create and maintain Producer listings on our Platform. This may include business names, addresses, phone numbers, hours of operation, product descriptions, and publicly posted images. This information is used solely to help Consumers discover local Producers and is not used for marketing or sold to third parties.

D. Unclaimed Business Listings

StandScout may create listings for Producers using publicly available business information before the Producer has created an account or claimed their listing. These "Unclaimed Listings" are clearly marked as such on the Platform.

If you are a Producer with an Unclaimed Listing, you may:

• Claim your listing: Create an account and verify your identity to take ownership of your listing, update information, and access Producer features
• Request corrections: Contact us to correct inaccurate information on your listing
• Request removal: Contact us at privacy@standscout.com to request complete removal of your listing. We will process removal requests within 30 days.

To protect against unauthorized changes, we may require verification of business ownership before processing claim, correction, or removal requests.

We do not collect or display personal information such as home addresses, personal email addresses, or personal phone numbers in Unclaimed Listings — only business contact information that has been made publicly available by the Producer.

E. Children's Privacy

StandScout is not directed to children under the age of 13. We do not knowingly collect Personal Information from children under 13. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at privacy@standscout.com so we can delete such information.

II. How We Use and Share Information

A. How We Use Your Information

We use your information to:

• Provide and maintain the StandScout Platform
• Connect consumers with local Producers in their area
• Display personalized stand recommendations based on your location and preferences
• Process transactions and send transaction confirmations
• Respond to your inquiries and provide customer support
• Send important updates about your account, our services, and this Privacy Policy
• Send marketing communications about new features, Producers, and special offers (you may opt out)
• Improve our Platform through analytics and user feedback
• Create and maintain Producer listings using publicly available business information to help Consumers discover local stands
• Detect, prevent, and address technical issues, fraud, and security concerns
• Comply with legal obligations and enforce our Terms of Service

B. How We Share Your Information

We may share your information in the following circumstances:

• With Producers: When you interact with a stand (e.g., favorite, review, contact), we may share relevant information with that Producer
• Public Information: Your reviews, ratings, and public profile information may be visible to other StandScout users
• Service Providers: We share information with third-party vendors who help us operate our Platform (e.g., hosting, analytics, payment processing, email services). These providers are contractually obligated to protect your information.
• Business Transfers: If StandScout is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
• Legal Requirements: We may disclose information if required by law, court order, or to protect our rights, users' safety, or to investigate fraud
• With Your Consent: We may share information for any other purpose with your explicit consent

III. How We Protect Information

We implement industry-standard security measures to protect your Personal Information, including:

• Encryption of data in transit using SSL/TLS protocols
• Secure database storage with encryption at rest
• Regular security audits and vulnerability assessments
• Access controls limiting who can view your Personal Information
• Secure payment processing through PCI-DSS compliant third-party processors

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your Personal Information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account credentials.

IV. Your Rights and Choices

A. Account Information

You may access, update, or delete your account information at any time by:

• Logging into your account and editing your profile
• Contacting us at support@standscout.com

B. Marketing Communications

You can opt out of marketing emails by:

• Clicking the "unsubscribe" link in any marketing email
• Adjusting your communication preferences in your account settings
• Contacting us at hello@standscout.com

Note: You cannot opt out of transactional emails (e.g., account notifications, transaction confirmations).

C. Location Data

You can control location permissions through your device settings. Disabling location services may limit certain features of the Platform.

D. Cookies and Analytics

As a US-based service for US residents, we use an opt-out model for analytics cookies. Analytics are enabled by default to help us improve our Platform. You can opt out at any time by:

• Using the cookie preferences banner on our website
• Enabling "Do Not Track" in your browser. Note: We do not currently respond to Do Not Track browser signals, as there is no industry-standard technology for recognizing DNT signals. We will update this policy if a standard is established.
• Adjusting your browser settings to block cookies

Note that disabling cookies may affect your ability to use certain features of our Platform.

E. Data Deletion

You may request deletion of your Personal Information by contacting us at privacy@standscout.com. We will comply with your request within 30 days, except where we are required by law to retain certain information.

V. State-Specific Privacy Rights

A. California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request disclosure of Personal Information we collect, use, and share
• Right to Delete: Request deletion of your Personal Information
• Right to Correct: Request correction of inaccurate Personal Information we hold about you
• Right to Opt-Out: Opt out of the sale of your Personal Information (we do not sell Personal Information)
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights

To exercise these rights, contact us at privacy@standscout.com with "CCPA Request" in the subject line.

B. Other States

Residents of other states may have additional privacy rights under state law. Please contact us to exercise your rights.

VI. Third-Party Links and Services

Our Platform may contain links to third-party websites, services, or social media platforms. This Privacy Policy does not apply to those third-party services. We are not responsible for the privacy practices of third parties.

When you visit Producer websites or social media pages linked from StandScout, please review their privacy policies to understand how they collect and use your information.

VII. Data Retention

We retain your Personal Information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your Personal Information within 90 days, except where we are required by law to retain certain information.

Unclaimed Listings are periodically reviewed. Listings with no consumer engagement may be removed after 12 months. Producers may request removal of their Unclaimed Listing at any time.

VIII. Geographic Scope and Data Location

Our Platform, servers, and database are located in the United States. All data is stored and processed within the United States. We do not target or offer services to users outside the United States.

Because we operate solely in the US for US residents, we follow US privacy norms and applicable state laws (such as CCPA for California residents). GDPR and other international privacy regulations do not apply to our US-only operations.

IX. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of material changes by:

• Posting the updated Privacy Policy on our Platform with a new "Last Updated" date
• Sending you an email notification (if you have an account)
• Displaying a prominent notice on our Platform

Your continued use of StandScout after changes become effective constitutes acceptance of the updated Privacy Policy.

X. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: